Freqently asked questions

With our half-board we pamper you with a versatile breackfast until 11 a.m. and a delicious choice menu in the evening.

Our guests get free entrance to the swimming pool and the sauna.

Our indoor swimming pool is open daily from 7.00am to 7.00pm.

Our sauna indoor is open from 2pm to 7om. The sauna in the boathouse is open from 3pm to 7pm.
From 2pm to 3.30pm also childs can use the sauna (indoor). After that the sauna is open for people over 16 years.

You can enjoy a relaxing swim in the Wolfsgruben lake.

We have also healthy treatments, like:

• Cúieamh - Foot zone massage

• Our signature treatment: Talamh

 
 

Of course you can book treatments before you arrive in our hotel.

You can use our SPA also if you are not a hotelguest, its: SeaSpaDay.

Breakfast is served from 8.00am until 11am and the dinner from 6pm until 8.00pm.
Lunch is served daily (on request) and you may choose from our a la carte menu from 12am until 1.30pm.

We are also happy to provide gluten-free menus (on request).

Yes, you can use Wifi in the lobby and in the hotel room (from 7.00am to 11pm) for free.

We are very happy that you are spending your vacation at the Weihrerhof with your four-legged friend. To ensure that everyone – both humans and animals – feels comfortable, we have put together a few small but important guidelines for you 😊:

• Room Selection: Your four-legged companion is welcome in the rooms of the Oartl, Windspiel, Wallner categories, and in the single rooms, but only upon prior request. The charge is € 32,- per day, excluding food.
• Restaurant & SeaSpa: These areas are reserved for our two-legged guests. In the meantime, your furry friend can relax in peace.
• Leash Policy: Please always keep your dog on a leash while on our property. We also ask that you avoid letting your dog perform acrobatic feats on upholstered furniture, beds, sun loungers, and boats – for hygienic and health reasons, as well as out of respect for our other guests 😊.
• Lawn & Lake: Your dog is welcome to enjoy the lawn and the lake, but please use the bathing area separately from guests without dogs. The boathouse area is also off-limits for your dog. And after a swim? Please keep wet dogs out of indoor areas.
• Room Cleaning: We prefer to clean your room when you and your dog are out. Please hang the "Okay" sign on the door only when your dog is not in the room.
• Doggi-Station: Dog waste bags are available directly at our red Doggi-Station near the wooden hut in the parking lot.
• Outdoor Spaces: There is plenty of green space in front of our house where your dog can run. However, please note that in Italy all dogs must be kept on a leash. A muzzle must also always be carried. Dog waste must be disposed of in dog waste bags throughout South Tyrol.

Important Notes:

• You are required to have appropriate pet liability insurance or private liability insurance that covers any damage your dog may cause.
• As a guest, you are liable to the hotel for any damage your dog causes. This also includes compensation the hotel may need to provide to third parties. Should any damage be discovered after your departure, we reserve the right to charge you for it.
• Public Transportation: Dogs are allowed on all public transportation if they wear a muzzle. If the dog weighs more than five kilograms, it will be charged the full fare.

If you should cancel your vacation for any reason you can do this at no charge within 4 weeks before the date of your arrival. Within 3 weeks before the arrival we will charge up to 50% of the total price. Thereafter we are allowed to charge up to 90% of the booked arrangement. In the same way we charge for delayed arrival and premature departure.

The rooms will be ready for you from 3 p.m. onward.

The reception is open daily from 8am to 9pm.

Directly at the hotel, we offer to our hotel guests free parking and we do have a garage with electric plug for every car for a flat rate of € 55,-.

From Bolzano you take the road to Renon and proceed for approx. 12 km. After Auna di Sotto, turn left at the Soprabolzano/Costalovara crossroads. After approx. 2.5 km you will reach the Lago di Costalovara (Costalovara Lake). Proceed alongside the lake to the end, then turn left on a little road that leads to the Weihrerhof (well indicated). Still 300 m and you can start your holidays. Pleas don't take the road to SIGNAT!

The hotel has an excellent position and quite rooms.

Cash (until EUR 2.000,00), cheque, EC card, VISA, American Express and MasterCard are accepted.

Please leave the rooms until 11 a.m.